Refund Policy

Payments made via Razorpay for our services are subject to the following refund terms:

1. Eligibility

Refunds are only considered if the service is not delivered as per the agreed project scope or timelines.

2. Request Process

To request a refund, email contact@satvadigital.com with payment details and reason for refund.

3. Processing Time

Approved refunds are processed through Razorpay within 7-10 business days. Razorpay policies may affect the exact timeline.

4. Non-Refundable Items

• Completed and delivered work accepted by the client
• Partially completed projects where milestone payments have been approved
• Third-party services already purchased on behalf of the client

5. Changes

Satva Digital reserves the right to modify this Refund Policy at any time. Clients are encouraged to review it periodically.